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DCP/OLP/Online Billing FAQ

 

What are my payment options?

DCP, Online Degree Program, and TMC Online students are billed according to the following schedule:

Term

Bill Date

Due Date

Summer

June 20th

July 10th

Fall

October 20th

November 10th

Spring

February 20th

March 10th

These dates represent the first billing for the term.  Registration or billing changes made after these dates will be reflected in subsequent monthly statements and due the 10th of the month following the change.

DCP and OLP student may also choose to utilize a payment plan for an additional fee.  The payment plan will divide their semester balance over 4 months, recalculated each billing period for any changes to registration or class schedule.  The due dates for these payments are as follows:

Term

Bill Date

Due Dates

Summer

June 20th

July, August, September, and October 10th

Fall

October 20th

November, December, January, and February 10th

Spring

February 20th

March, April, May, and June 10th

 

I registered after the first bill date for my term; when is my first bill due?

Billing statements are run on the 20th of each month, and payment is due by the 10th of the following month. Students who register after the 20th will not receive their first bill until the following next month. However, because classes start before that time, they will still have a payment due.

 

How do I know how much to pay?

In order to access your amount due, please wait at least a week after your class registration is finalized. At that time, you will need to log onto your Self-Service account, select “Finances” in the menu bar across the top, then click on “Balance”. Select the coming semester from the drop-down menu on the left, and press Change. You should see the amounts update to reflect your current charges.

If you are using the payment plan for the semester, one-fourth of your balance will be due by the 10th. If you are not using the payment plan, the full balance listed is to be paid by that date. PLEASE NOTE: Students with overdue accounts after the 10th will be dropped from their classes for the semester.

 

I dropped a class; how much of a refund will I get?

Refunds are based upon the week that the official withdrawal form, signed by the Registrar and any applicable professors, is presented to the Student Accounts Office, NOT on the time a student ceases to attend classes.  A student withdrawing from school without consultation or consent of an appropriate administrator will not be entitled to any refund.  The percentage of tuition refunded is based on actual tuition cost charged to the student’s account and the schedule below:

Degree Completion (Major Courses)*

Prior to first class

100%

After first class

0%

Degree Completion (GenEd Courses)*

Prior to first class

100%

After first class

75%

After second class

50%

After third class

0%

Degree Completion Video / DS Courses *

Prior to two weeks after receipt of syllabus

100%

After two weeks /prior to third week

75%

After three weeks

0%

TMC Online Program*

Prior to end of first week of classes

100%

During second week

75%

During third week

50%

After third week

0%

* Refund schedules subject to change.  Please refer to your Student Handbook for the respective program's most recent information.

 

I have a question that isn't addressed here; who should I contact?

For any additional questions regarding your payment plan, payment due dates, or general account information, please contact our office at accountinfo@masters.edu or by calling us at 661.362.2212.