FAQS

Q: I haven't received a package that I was expecting. What should I do?

A: Contact the person that is sending the package to you and have them begin to trace it, if possible.

Q: When is the mail delivered to student mailboxes each day?

A: Student mail delivery is completed by 2:00 p.m. each day.

Q: How late in the day may I check my mailbox?

A: Students have access to their mailboxes until approximately 12:00 a.m. or curfew.

Q: Where can I drop off a letter to mail?

A: There is a mail slot located outside the Campus Mail Center in the hallway. Mail is taken to the Post Office twice daily - at 10:00 a.m. and 4:00 p.m. There is also a U.S. Mailbox located in the main parking lot by the Student Life offices. Pick up times are posted on the mailbox.

Q: I live off campus. Do I still get a campus mailbox?

A: Every student enrolled at The Master's College receives a campus mailbox. Off-campus students will receive most of their mail at home but will still receive on-campus bulletins and notices that are important. The off-campus student will only need to check his/her mailbox once per week or so.

Q: I sent a letter to someone and they haven't received it. Can I trace my first-class letter?

A: Unfortunately, First Class/Priority Mail cannot be traced. Trackable mail includes anything you send which has a number assigned to it, such as Certified, Registered Mail, UPS, Federal Express, Express Mail. Keep your receipt that has your tracking number on it.

Q: How can I safely mail a small key, pen, or cassette tape? Can I just put it in a regular envelope?

A: Please do not mail keys, coins, or tapes in a regular paper envelope. The machines at the USPS are massive and run at a high rate of speed. If a key or other object hits the machine the wrong way it could fly out like a projectile seeking a victim. The best way to mail items like that are in a padded envelope. These special envelopes are available for purchase in the Campus Bookstore.