Job Title:

HR Employee Relations Specialist   

Wkly. Hrs./Weeks:   


Pay Grade:






Reports To:

HR Director

Effective Date:




Providing specialized consultation on employee relations, performance management, and employee discipline issues; provides interpretation of related policies, procedures and practices to University employees; conducts research on various projects and pulls reports as necessary; serves as a direct point of contact and works closely with supervisors to resolve issues; conducts internal audits and ensures compliance with various policies, laws and regulations.  Provides first-line assistance to employees, applicants and the general public regarding general human resources administrative matters. Answers basic questions, provides standard policy/procedural information, and performs routine problem resolution or referral on matters pertaining to employment, compensation, and/or employee relations administration. Reviews, processes, routes and/or manages a wide range of incoming staff personnel documentation and records while following established confidentiality and records retention procedures.


Essential Functions

  • Conducts research and provides advice and assistance on employment related regulations both at the State and Federal level. Brings compliance related concerns to the attention of the HR Director.
  • Serves as initial point of advice, problem resolution, and facilitation in the areas of employee relations, performance management, and employee discipline; advises both employees and management regarding employee relations policies, procedures, and documentation; researches, identifies, and analyzes specific employee relations concerns and makes appropriate recommendations to management.
  • Provides advice regarding performance management/disciplinary procedures, other personnel policies, and labor laws.
  • Coordinates problem resolution under direction of the HR Director.
  • May conduct research including benchmarking, legislative and regulatory tracking and review.
  • Pulls or creates reports and conducts internal audits.
  • May assist with or conduct investigations as assigned following established procedures.
  • In absence of the Director, may attend meetings and provide back-up support as needed.
  • Provides information and assistance to job applicants with respect to the job search and application process; assists applicants with routine questions about job vacancies and application status.
  • Provides general information and answers routine questions regarding the application of human resources policies and procedures to employees; refers questions or concerns requiring policy interpretation to HR Director, as appropriate.
  • Follows up with department representatives as necessary to ensure resolution of problems involving incomplete, inaccurate, or non-compliant documentation.
  • Performs data entry and retrieval, creates queries, produces reports and coordinates research projects as needed or requested.
  • Interacts with departments, especially the payroll department, and internal staff to ensure that new hire and/or contractual paperwork is completed to payroll requirements and is received in time to meet payroll deadlines.
  • Interacts with payroll department to ensure the smooth flow of documentation and timely salary or contractual payments; coordinates the resolution of payroll problems pertaining to new hires, salary adjustments, account and FTE changes, and transfers.
  • Analyzes specified employee data and generates periodic and/or ad hoc summary reports, as appropriate; may conduct special projects requiring the gathering and processing of information.
  • Participates in special projects as directed.
  • Investigates and coordinates resolution of day-to-day administrative issues and concerns.
  • Resolves or assists in the resolution of policy related, process related or procedural problems and/or inquiries received from department representatives, employees and/or applicants.
  • Performs specialized technical tasks such as pre-posting dialogues, working with departments in the preparation of vacancy announcements, posting of jobs, entering data and preparation of ads.
  • Regular attendance is essential
  • Other duties as assigned



  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of equal opportunity and affirmative action requirements as related to private, nonprofit sector human resources procedures.
  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • Knowledge of federal and state employment laws and regulations, and private, nonprofit sector employment policies and procedures.
  • Knowledge of compensation administration principles and procedures.
  • Mathematical skills.
  • Ability to analyze complex information, and to define and solve problems.
  • Knowledge of FMLA and catastrophic leave policies, procedures, and practices.
  • Knowledge of ADA, FLSA, and other employment legislation and regulations.
  • Knowledge in the field of labor relations.
  • Skill in the use of personal computers and related software applications.
  • Records maintenance skills.
  • Knowledge of legal requirements for the acquisition and retention of employment and/or contract data and documentation.
  • Demonstrated ability to maintain confidentiality.
  • Ability to maintain high accuracy and work quality standards.
  • Data management and tracking skills.
  • Ability to work effectively in a team environment.
  • Knowledge of payroll/personnel administration and/or contractual procedures and documentation.
  • Ability to resolve difficult or stressful customer service issues.
  • Ability to identify and coordinate the resolution of payroll problems and inaccuracies.
  • Ability to provide clear technical guidance and instruction to non-technical personnel.
  • Ability to gather data, compile information and prepare reports.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work effectively in a team environment.
  • Ability to provide excellent customer service.



  • Has a personal relationship with Jesus Christ and a demonstrated commitment to the doctrinal position of TMU&S and a continuous exhibition of a desire to minister and serve others in varied capacities.
  • Must be able to get along with co-workers and the public.
  • Education:  Bachelor’s degree preferred.
  • Experience:  3+ years in HR with an emphasis in Employee Relations in an educational institution preferred
  • Demonstrated ability to establish and maintain effective working relationships with staff, faculty, vendors, students, &/or community members of diverse academic, socio-economic, cultural, & ethnic backgrounds.
  • Excellent oral and written command of the English language is required.
  • Ability to compose, proofread and edit correspondence.
  • Possess excellent organizational skills.
  • Exercise confidentiality, good judgment and discernment.
  • Service oriented and able to interface with many people is mandatory.
  • Multitasked in an environment with many distractions is a must.
  • Reading and comprehending correspondence is imperative.
  • Must successfully pass a background investigation.


Working Conditions

  • Working Environment: Mostly indoors in a typical office environment, with an occasional need to visit other areas on campus. 
  • Physical Demands: Must be able to lift, pull, push, grasp and bend while lifting up to 40lbs.
  • Repetitive motions on a keyboard and looking at a computer monitor for an extended duration of time is required.


Additional Information

Minimum Conditions for Beginning Employment:

                  Prior to beginning employment, in accordance with The Master’s University policy and/or under federal or state law, all employees must:


  1. Sign and return an offer of “At Will” employment.
  2. Present verification of their identity and authorization to work in the United States.


If, because of a disability, you need special services or facilities in order to apply or interview for this opening please contact the Human Resources department.

The Master’s University & Seminary does not discriminate on the basis of race, color, national origin, ancestry, gender, age, marital status, veteran status or prior military service, medical condition, or any physical or mental disability.  We are committed to practicing principles of equal employment opportunity and diversity based upon sovereign Biblical principles.


Application Process

Completed application form from The Master’s University.  This can be obtained at or by contacting

The Master’s University and Seminary

Human Resources Department

21726 Placerita Canyon Road Santa Clarita, California 91321-1200

(800) 568-6248 (661) 362-2844 ¨ FAX (661) 362-2717

Selection Process:

All applications will be reviewed by the Human Resources department.  Selected candidates will be invited for a personal interview at The Master’s University.  Any expense incurred in connection with these interviews will be the responsibility of the candidates.


Application Procedures:

All documents included in your application remain the sole property of The Master’s University and will not be returned.  Your file for this opening will not be considered unless all requested items are submitted and are complete.